BSB Communications, Inc normal business hours are Monday – Friday 8:30am to 5:00pm with on-call staff covering emergency service after hours.

Detroit, MI Headquarters:     (586) 774-6000
Port Huron, MI Branch:        (810) 987-4543
Toledo, OH Branch:             (419) 866-9999

Reporting an emergency service issue after business hours:
By Phone:  Call your local branch office and press 2 to leave a message. An on-call technician will return your call promptly.

Reporting an emergency service issue during business hours:
By Phone:  Call your local branch office and press 3 to speak to a customer service representative.

Reporting a non-emergency service issue during business hours:
By Phone:  Call your local branch office and press 3 to speak to a customer service representative.
Online:  Register for our Customer Portal and enter the ticket online.
By Email:  Send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Reporting a non-emergency service issue after business hours:
By Phone:  Call your local branch office and press 3 to speak to a customer service representative.
Online:  Register for our Customer Portal and enter the ticket online.
By Email:  Send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Customer Portal:
Register for our customer portal and you can access your account at anytime from anywhere. Enter service tickets, track the status of existing tickets, view you circuit information, access quotes, and much more from the BSB Communications Customer Portal!